• Visit customers with sales team to consult and do project site survey • Support sale team to provide solution to customers • Network (LAN/WAN) Designing and implementing • Troubleshooting and performance customer’s network • Ensure full company’s policy and department processes, procedures and best practices. • Work with team and research to build the qualified & satisfied solution • Build up skill bases for all relevant technologies • Other assignment assign by manager

•Maintaining and monitoring project plans, project schedules, work hours, budgets and expenditures. •Organizing, attending and participating in stakeholder meetings. •Documenting and following up on important actions and decisions from meetings. •Preparing necessary presentation materials for meetings. •Ensuring project deadlines are met. •Determining project changes •Providing administrative support as needed •Undertaking project tasks as required. •Developing project strategies •Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project. •Assess project risks and issues and provide solutions where applicable. •Ensure stakeholder views are managed towards the best solution. •Chair and facilitate meetings where appropriate and distribute minutes to all project team members. •Create a project management calendar for fulfilling each goal and objective •Perform cost-benefit and return on investment analyses for proposed systems to aid •Management in making implementation decisions. •Establish and maintain regular written and in-person communications with department heads, and end users regarding pertinent project activities. • Work alongside Finance department to manage project costs. • Update job knowledge by participating in educational opportunities; reading professional publications

• Assist All User problem • Check and monitor Internet connection • Solve all problems Related to IT • Maintenance all Computers • Monitor Internet Connection and speed using • Set up computer • All Software must up to date • Install software and hardware • Install and configure computer peripheral devices (printer and scanner) • Has knowledge regarding to basic coding (edit) • To develop, customize and modify feature on existing web application. • Eager to learn new technologies.

-Monitoring and maintaining Microsoft Exchange server. -Installing and configuration new hardware and software on Server System - Apply security patches and change Management for all clients Servers. --Registering, deleting updating user mail-account and new PC and product its monthly reports. -Resolving all Server’ related technical provider training and support to users. -Collaborating and supporting other IT Systems as required. -Other tasks as assigned by Leader/Manager

Key responsibilities... • Collaborate with business analysts and developers to produce software designs • Formulate program specifications and basic prototypes • Transform software designs and specifications into high functioning code in the appropriate language • Integrate individual software solutions to higher level systems • Use web-based tools to create advanced SaaS when applicable • Test code periodically to ensure it produces the desirable results and perform debugging when necessary • Perform upgrades to make software and systems more secure and efficient • Collaborate with technical writers to create documentation for user support instructions

Location: Head Office-Phnom Penh Report to: Sr. Unit Manager, Security Operation Centre Deadline: 17-Aug-2020 Duties and Responsibilities: - Monitor Log files, users’ access, intrusion detection & intrusion prevention system, physical security, premises, and another network activity on daily basis. - Assist manager for project implementing and implementation security solutions. - Schedule perform a penetration test on applications and network firewall external/internal. - Update training materials and provide training on information security awareness to all staffs. - Assist in the research, development, communication, maintaining, and work with the related operational units and departments on the enforcement of Information security architecture, policies, procedures, solutions and standards. - Report on information security status, incidents, and recommend an appropriate resolution. - Perform other task assigned by supervisor.

• ERP users support and training. • ERP setup and configure. • ERP user manual development • Database administration • Database maintenance, backup and restore • Datamart development • Designing and reporting development • Another tasks assigned by management

About the company… RDG Solutions Co., Ltd has been established in Phnom Penh since 2010, specialized in providing IT solutions and services for customer to improve the business. With our qualified IT team, offering technical expertise combined with professional solutions. RDG solutions is committed to provide a high-quality service as the following: - Maintenance services: installation and reparation services for IT management system, network and system security. - Consultant services: providing IT consulting to improve and strengthen the business process. - Sale services: offering computer hardware and software and a wide range of computer product. - Web Development services: Automate your business processes and cut the time and money spend, through managing your business with an online application. Web Applications make real-time business data accessible and manageable anywhere, anytime. We’re looking for a results-driven sales representative to actively seek out and engage customer prospects. If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through email and phone, we’d like to meet you. Main missions: - Selling products and services using solid arguments to prospective customers - Performing cost-benefit analyses of existing and potential customers - Maintaining positive business relationships to ensure future sales Key responsibilities... • Present, promote and sell products/services using solid arguments to existing and prospective customers • Perform cost-benefit and needs analysis of existing/potential customers to meet their needs • Establish, develop and maintain positive business and customer relationships • Reach out to customer leads through cold calling • Expedite the resolution of customer problems and complaints to maximize satisfaction • Achieve agreed upon sales targets and outcomes within schedule • Coordinate sales effort with team members and other departments • Analyze the territory/market’s potential, track sales and status reports • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services. • Keep abreast of best practices and promotional trends • Continuously improve through feedback

• Provide IT support to customer, mainly related to internet service • Assist troubleshoot networks, internet connectivity in the customer site or the company • Install, configure, and maintain internet connection, network cabling, and other related equipment, and devices, adds or upgrades hardware and software and configures wireless access point, router with wireless and related equipment • Implement network security and provide technical support to customer, anti-virus updates, managing host security and other related PCs. • Configure e-mail client and provide technical support for our customer (Anti-Virus, Spam protection and scanning, and other related e-mail) • Travel to customer site to install/configure modem/device & solve other related internet issues • Customers’ site survey and draw diagram, included laying cable • POP maintenance

• Support related Dept. for system and customer issue • Support and consult customer for issue and or requirement • Receive request and support accordingly all kind of available services • Follow up ticket case until closed • Monitoring network system and operating network system • Maintenance access network system frequently as schedule • Backup system configuration frequently as schedule • Update network system documentation when anything changed or updated • Keep network system get updated • Troubleshooting network system problem • Update information and technology from partners and vendors for applying in network system

- Run support any work concern with IT & Network system - Maintenance computer, printer repair any trouble happen - Other task assign by Senior IT

-Ensures that the hotel’s computer system both hardware and software are fully accounted for, properly maintained and reliable -Draws procedures to ensure that any problems encountered in software and hardware are addressed immediately -Ensures the physical and logical security of IT system and keeps updated written incident management policies and procedures where action to be taken, persons to be contacted in case of incident are clearly mentioned. -Attends to any problems encountered in software and hardware by all departments in the most diligent manner and keeps track of such incidents and the way they have been solved. -Strictly performs daily/monthly back up procedures, ensures the successful completion of the process and the safeguard of the backup tapes. -Assists any departments of the hotel in formulating their IT material requirements and provide adequate solutions to their needs -Provides regular training on IT security and ensure that all PMS access passwords are regularly updated, automatic standby mode on servers and PMS activated and IT procedures strictly followed by all employees. -Performs regular computer audits in the search of un-authorized programs, improper setup or loophole in the security setup. -Develops sound relationships with IT and maintenance providers -Works closely with any departments of the hotel. -Develop IT Management SOP to make sure IT department’s work implementation have is effective and efficient. -Set up CCTV system and maintenance to make sure it working all the time -Develop computer network ( Server-Client) -Training and leading other IT officers in IT department. -Monitor other IT officer’s implementation and offer support when necessary -Control IT equipment and make IT inventory report monthly to general manager. -To be ready and responsible when assigned to perform any other duties as designated by General Manager.

- Install and support LANs, WANs, Email server, Internet, and intranet systems; - Maintains network and system performance; - Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage..; - Branch data daily back up monitoring; - Provide the basic level troubleshooting to the users in both hardware and software; - Provide the training to the users for the new system or technology; - Coordinate for refill ink and repair toner or printer for Head Office and branch; - Manage and update GROW website and Facebook; - Preparing user manual and guideline for the application software; - Maintenance both hardware and software; - Maintenance Computers, printers and network (virus scanning and protecting, set up any software, printer….) - Other task may assigned by Head of IT department.

- Develop and maintain existing Toyota (Cambodia) ERP system - Provide overall system support and conduct system user training if necessary. - Troubleshoot the system issue and support - Prepare ERP system documentation : User requirement Collection documentm System Design Document, System Architecture Document, User Acceptance Testing (UAT) Document, and System Manual. - Collaborate wit team on overall IT projects maintenance - Perform other tasks assigned by Leader/Manager

Responsibilities • Develop dynamic web project using CMS or PHP framework. • Customize or develop animation for website using CSS3, JavaScript, jQuery etc. • Analyze and understand project requirement and propose solution. • Code and Deploy project in a Cross-Platform, Cross-Browser Environment. • Using source control (Git) • Maintaining existing customer’s web project daily